- Insufficient technical support
We often talk to companies who are lacking professional IT support. A surprising number of companies entrust their technology and critical systems to a ‘friend of a friend’ or the office computer guru. While this might cut costs in the short term, it is not a secure or efficient way to protect your business and if you suffer tech issues, it could lead you to greatly lose out in the long run.
- Outdated/poor quality hardware
Outdated or poor quality hardware is often much less efficient, increases the likelihood of downtime, frustrates staff and customers, and could threaten sales and other business opportunities.
- Use of illegal or counterfeit software
Software licenses that seem too good to be true often are! Counterfeit or pirated software could infect your computer, or may not even work to begin with. If you’re investing in operating systems, licenses, tools, programmes or applications make sure they’re the real deal and are purchased from a reputable source.
- Failure to train staff
Small businesses often skip essential IT training in order to cut costs or because they don’t consider it to be important. However, failing to train staff could be an expensive mistake to make. Uneducated staff could make costly mistakes, or simply not make the most of the features in applications.
- Security failures and oversights
Think cyber crime is only a threat to larger firms? Think again! 51% of the medium-sized businesses surveyed for the government’s 2016 Cyber Security Breaches report had experienced a breach in the previous 12 months, as had 33% of small businesses.
If cyber criminals are able to get into your network, they can access personal data, and sell names and address onto third parties.
What we can do to help…
While this all might sound pretty terrifying to an SME, with the right IT support in place there’s no reason why you can’t make the most of what technology can offer.
We recognise that people using IT need support just as much as their computers do and our customers trust us to keep things running smoothly, give sound advice, and sort out any problems fast.
Whether you need ongoing support, or someone to work alongside your in house IT team, San-iT can help your business become more productive and ultimately, more profitable. Get in touch with one of our friendly team for more information today.